Operations Coordinator Lead

Location: 15 Tran Cao Van district 1

Job Type: Full time

Job Purpose:

This position manages day-to-day activities to ensure the Business Unit (VIIS) is running efficiently and meets the expectations and needs of customers and staff. Assists with the management/administrative aspects and has operational control of a range of projects. May work on assignments related to project development and management initiatives, internal operating procedures, business processes and policies. Maintain effective relationships with peers, vendors, and others in a diverse environment; support team decisions and follow through with team responsibilities; interpret information, ideas and instructions and communicate clearly and accurately both verbally and in writing including materials intended for distribution.

Job Description:

60% of Time the Business Operations Coordinator must

  • Responsible for various processes and liaison with other units such as Human Resources, Legal, Accounting, Finance, IT, Marketing, and Academy Heads
  • Oversee daily operations through collaboration with senior management and department leaders, performing an array of project tasks, planning and coordinating routine meetings, and scheduling.
  • Build and develop relationships with all employees for increased efficiency and effective responsiveness into existing operations, and help to define new operational strategies, working with Managing Director and leader on special projects
  • Assist in monitoring business operations to meet organizational expectations and goals.
  • Evaluate and evolve current operational procedures and provide recommendations for improvements as needed.

35% of Time the Business Operations Coordinator

  • Filing and retrieving company records, documents, and reports.
  • Maintain inventories and supplies
  • Maintain clear and accurate operations documents/procedures for reference purposes.
  • Assist in coordination of all aspects of the day-to-day operations adminitration to run the company & projects smoothly including, but not limited to human resources management, financial preparation and management, budget preparation, purchasing.

5% of Time the Business Operations Coordinator

  • Perform other duties as assigned

Job Requirements:

  • At least 2 years of professional experience.
  • A Bachelor’s degree in business management or a related field.
  • Microsoft Office, including Word, Excel, Power Point, etc.
  • CRM experienced (preferable)

Technical Skill and Competencies:

  • Critical-thinking skills, Problem-solving skills, Collaboration skills, Project management skills
  • Prior work experience in an education company (preferable)
  • Good oral and written English communication
  • Strong communication skills
  • Ability to organize work independently as well as a team player, ability to observe and handle problems quickly and effectively.
  • Good time management skills.
  • Exceptional attention to detail.